Fireworks2home.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be only being taken into consideration if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• There is no cancellation of orders placed under the Same Day Delivery category.
• • Fireworks2home.com does not accept cancellation requests for fragile items and products.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
•, Order once dispatched, can not be cancelled.
No refunds will be initiated in case the product has been used or the seal has been broken or the product has been damaged by buyer in any way.